Q. How will my order be delivered to me?
Your order will be delivered via courier at your doorstep. Your courier will collect the payment in the form of cash and deliver the package to you. Cash on delivery is not available for International orders.
Q. How long will my order take to arrive?
Your order typically reaches your doorstep between 3-5 working days.
Q. What are your Shipping Charges?
We offer free delivery on all orders over PKR 1500/-
Q. Do you offer free shipping during sale?
No we charge Rs.250/order during sale
Q. What Payment Methods do you accept?
We currently accept all major credit/debit cards, Cash on Delivery (COD) and easy paisa.
Q. How do I check the status of my order?
Your order status is updated to you via emails. Once your order is placed, you will receive an email with your order details. Again, after your order is dispatched we send you an email with your tracking details. Please check your spam for the status of your order.
Q. Can I cancel my order?
If you wish to cancel your order, get in touch with Customer Support as soon as possible with your order number. As long as your order has not been dispatched, we can cancel it.
Q. I got a confirmation call for my order. Why is that?
You receive a confirmation call for your order to verify your order. Alternately you can call us at our number to verify your order.
Q. What is the Exchange Policy?
We put an order if you are not satisfied with your purchase, you may exchange it with another product. You must bring the article that needs to be exchanged within 15 days of purchase along with the original receipt after informing and approval at @haanishop.com.
Q. Will the products I receive be the same as those that I see in the photos?
Yes they will be the same except in the case of products which are handcrafted where slight differences can be expected.
Q. What are the benefits of signing up with us?
Signing up for an account with firstname.lastname@example.org enables you to access and manage the following information easily.
• You will be updated with our New Arrivals, Sales, Photo shoots and Activities nationwide.
• Coupons and deals particularly for our members.
• Seasonal Gift Cards for our members.
• Ability to change your password.
• Checking your order status.
• Viewing your complete order history.